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Dealing with a Difficult Client

Dealing with a Difficult Client

Any consultant who has been in the industry for a fair amount of time has experienced a difficult client. Knowing how to deal with it is a critical skill for success.

Ensuring Client Satisfaction

Ensuring Client Satisfaction

The ultimate goal of consulting is to become the client’s trusted advisor. The most certain way to get to that state is to constantly ensure that you are providing client satisfaction.

My Biggest Proposal Mistake

My Biggest Proposal Mistake

We all have mistakes we would like to take back. But they usually prove to be a painful lesson. I learned a lesson that I will never forget.

Making the Remote Consulting Model Work

Making the Remote Consulting Model Work

The pandemic as forced us into a remote consulting model with our clients. There are ways to continue having face time with the client without being on-site.

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