Consultants Give Clients a Kick in the Seat of the Pants
There are many types of consultants.
Some
consultants strictly give advice. They may perform a study of the client’s
internal processes, review their financials and submit a report detailing the
changes the client should make to improve.
Some
consultants provide additional staff that a client needs
to augment their staffing needs for a temporary period of time.
Still
other consultants serve the client by managing a major project for them. They may also provide advice and additional
staffing that the client may need, but their main focus is on managing the
project for the client.
As a consulting project manager, this last type is
the one in which I’ve been most involved.
Clients generally keep a staff sufficient to maintain their existing
systems. But when a major effort is
planned, they need to bring in an additional team to plan and execute it.
While they bring in the project specialists, their
current staff is busy with their every day work. But, the consulting team can’t
do that all by themselves. They need
input from the various groups within the client. They usually need the business and IT teams –
at a minimum – to be available to provide input.
Many companies make the mistake of trying to save
money by doing a project themselves. When
the client teams are busy with their own responsibilities, it’s easy to put the
new project on the back burner.
Have you ever had a project around the house that
you decide to save money and do it yourself?
For example, let’s say you decide to finish the
basement. You’re handy enough to frame
up the walls, put up drywall and install a false ceiling, right? And why should you hire someone to do
something as easy as painting?
But once you get deep into the project, you realize
how much work is involved and how many responsibilities you already have. The project takes much longer than you
anticipated. Additionally, framing a
wall to be square and taping and mudding the drywall turn out to be a little
more involved than your handiwork can handle.
Eventually, you lose interest and motivation and
leave the project half-done.
If you had hired a professional – and responsible
– contractor to do the work, they would certainly have required your input
throughout the project for various questions.
Though you were busy, you would have made it priority because the longer
you delayed, the more the project would cost and the longer it would take.
Hiring an outside consulting firm ensures that
they will have the time and know-how to get the project done on time. They also provide discipline to the client to
give them a kick in the seat of the pants to provide the necessary feedback to
help the consulting team complete the project.
As always, I welcome your comments and
criticisms.
About
the author: Lew Sauder is the author
of Consulting 101: 101 Tips For Success in Consulting. He has been a consultant with top-tier and
boutique consulting firms for seventeen years.
He can be reached at Lew@Consulting101Book.com.



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