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Keeping the Client Informed

Keeping the Client Informed

One of the things I’ve mentioned many times in the past is that the ultimate goal of a successful consultant is to become the client’s trusted advisor. One of the most important ways to do that is by keeping the client informed. It can be a tricky balance. You want to...

Ensuring Client Satisfaction

Ensuring Client Satisfaction

The ultimate goal of consulting is to become the client’s trusted advisor. The most certain way to get to that state is to constantly ensure that you are providing client satisfaction.

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