Do your orders create confusion?

Do your orders create confusion?

I had a boss once who was incredibly smart. He started his career in technology as a developer. He worked his way up to team lead, manager, director, and eventually VP. While he maintained his technical knowledge, he also developed a deep level of business acumen. The...
Take Time for Leadership

Take Time for Leadership

I once worked on an engagement where the president of the company flew in for the monthly steering committee meeting. He would schmooze the client, take them out to lunch, and assure them of their importance to the firm. And that was true. This was one of the largest...
Do you copy the right people?

Do you copy the right people?

Most of us get more emails in a day than we would like to admit. Most of us have at least two email accounts: work and personal. As a consultant, I have an account for my firm, my client, and two personal accounts. I have a daily routine of going through and killing...