by lewsauder | Nov 10, 2017 | Career Management, Communication
I had a boss once who was incredibly smart. He started his career in technology as a developer. He worked his way up to team lead, manager, director, and eventually VP. While he maintained his technical knowledge, he also developed a deep level of business acumen. The...
by lewsauder | Aug 18, 2017 | Career Management, Client relations, Communication
We live in divided times today. And as much as we want to complain about it, it is nothing new. Abraham Lincoln famously said “a house divided cannot stand.” There are many examples of major disagreements throughout history. We humans can be a disagreeable group of...
by lewsauder | Jun 9, 2017 | Career Management, Client relations, Communication
I have a friend who is one of the nicest and kindest people I know. Unfortunately, she gives off a bad first impression. Although she rarely has a cross word for anyone, she doesn’t always express her appreciation to people. She’s friendly to them. But if she’s...
by lewsauder | Mar 17, 2017 | Career Management, Client relations, Communication
For any consultant, reporting to the client executive can be difficult. Clients don’t always specify what they want and how it should be reported. Even when things are agreed upon early on, it sometimes takes time to refine status and other reporting to a point where...
by lewsauder | Feb 15, 2016 | Communication
I once knew a woman who worked as a client relationship manager (CRM) for an IT consulting firm. The CRM’s role was to be a liaison between her clients and the candidates that we placed with those clients. Her job was to work with the client and understand their...