How to Help the Client Make Decisions

I have an aunt who up until the age of 93 drove herself to the doctor for each visit. At each of those visits, the doctor would to tell her to stop smoking. She didn’t heed his advice and her life was cut short at 95 years of age. We tend to look to doctors to heal...

6 Ways to Help the Client Make Decisions

Sergie is a mechanic that I trust with my cars. When I take it in for a problem, he’ll suggest an inexpensive adjustment to see if that solves the problem. If that doesn’t work, he’ll try something more. I know that he has my best interests in mind rather than...

Is it Gut Feel or Wishful Thinking?

  Perhaps my father didn’t like me, because he raised me to be a Chicago Cubs fan. And since I’m a slow learner, by the time I realized the futility of being a Cubs fan, I was stuck; there was no switching teams. So now, every time I go to the friendly confines...

Treating the Root Cause of the Problem

A colleague of mine recently went to the doctor a while back.  He was having some severe pain in his knees.  The doctor quietly analyzed the problem and then sat down with him and started talking to him about his diet. He asked how many alcoholic drinks he had per...

Agreeing to Disagree – Playing it Safe

I once worked with a woman who had a habit of saying ‘I don’t disagree’.  This was invariable a response to a point her manager made. Having it both ways I thought this was a very safe approach to commenting on one’s boss’s comments.  You don’t have to agree while you...