by lewsauder | Sep 22, 2014 | Career Management
When I was in high school, I had a job at a restaurant. At one point, being a mature 16-year old, I wanted to quit. I didn’t just want to quit. I wanted to tell the boss off and storm out of the place. I was talking to my dad about it. He told me that I...
by lewsauder | Jul 9, 2013 | Career Management
As a consultant, you get a unique array of seating arrangements. It’s rare for a client to give their consultants a corner office with a view. About the only corner office you’ll get is the cubicle in a high traffic area. In most cases, a consultant is seated in a...
by lewsauder | Feb 18, 2013 | Client relations
I’ve usually been able to manage my emotions in business settings. Everyone makes mistakes and I’ve always had a tolerance for that. But every once in a while, you get a client who doesn’t handle their emotions well. And that can be contagious. It happens quite...
by lewsauder | Dec 26, 2012 | Career Management
You would think, by the time we get through twelve years of primary education and four years of college, that we’d be able to deal with criticism. After dealing with critical parents, siblings, teachers, coaches and strangers, it should be part of our DNA. But no...
by lewsauder | Oct 10, 2011 | Client relations
Most of the clients I’ve worked with have been rational people that are easy to work with. But I’ve had to deal with a few that were completely irate with me. Consider the following: I once forwarded a document from our off-shore development center to a client for...