by lewsauder | Aug 30, 2011 | Client relations
Few companies hire consultants to be scapegoats. The primary reason consultants are hired is to help the company solve a problem, take them in a new direction, or to provide a service that they don’t have the resources to do themselves. But that doesn’t stop them...
by lewsauder | Mar 1, 2011 | Client relations
It hasn’t happened often, but I’ve worked with some very unreasonable clients. Either they have exaggerated expectations of their highly paid consultants, or they know that they can get away with abuse without the threat of us going to Human Resources. I’ve never...