Process and Consistency – Not Always the Same

I once worked for a man that had a defined process for everything. He tracked everything with a spreadsheet. Everyone was expected to follow all of his processes to the letter. People became so bogged down following process that they got little else done. It was also...

Do You Have Too Much Reliance On Process?

I remember growing up, watching my mother put recipes together.  She was meticulous in making sure that her measurements were exact.  And the meals she prepared were predictably consistent. A reliance on process When I ventured out on my own as an adult, I followed...