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Being an Outsider at the Client Site

One of the biggest complaints I’ve heard from new consultants is the inability to fit in at the client site.  Going from client to client, they always felt like an outsider and never felt a sense of community. I remember early in my career, I was talking to a client...

Keeping Your Cool Under Pressure

It hasn’t happened often, but I’ve worked with some very unreasonable clients.  Either they have exaggerated expectations of their highly paid consultants, or they know that they can get away with abuse without the threat of us going to Human Resources.  I’ve never...

How To Be Prepared in Business

It has often been said that success occurs when preparation meets opportunity.  It’s always been one of my favorite sayings and I’m amazed how often it rings true. How to be prepared as a meeting attendant One of the most obvious settings where this occurs is in...

Performance Evaluations – Carrot or Stick?

At some point in each year companies finish up their annual performance evaluations.  It can be a bittersweet time.  You get to receive some frank feedback from your boss, while being reminded of your flaws and areas of weakness. Performance evaluations - the process...

The Lost Art of Saying Thank You

I have three kids whose ages range from nine to sixteen.   Whenever they receive a gift, whether it’s from a family member, a friend of the family or one of their pals, we make sure they write a thank you note to that person.  It’s important that they learn the value...

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