Good Manager, Poor Leader. What’s Missing?

The baseball coach was frustrated with his team. They just weren’t executing. When they were up to bat, they couldn’t buy a hit. The pitchers gave up too many hits. Even when the pitching was good, the fielders made errors that cost the team too many runs....

The Power of the Acknowledgement

I had always assumed that most parents taught their children to say “Please” and “Thank you”. After several years in the business world, I wonder how many actually did. I’ll admit that in person, most of my colleagues say those magic...

Team Room Headphones and Productivity

In many consulting environments, we work in a team room huddled up working together. There are many reasons for this.  From a practical sense, the client often doesn’t have cubicle or office space to house the entire team. They find a conference room or a single...

Working With Competing Consultants

I once worked for a client that engaged with consultants through a preferred vendor list. On an annual basis, competing consultants proposed for the pleasure of serving the client for another year.  This included locking in billing rates among other terms.  Each year...

Integrated Lunch: Cohesive Team

When a project team starts up, there are the typical team building practices that take place.  Although some teams implement formal team-building exercises like walking together on a beam, that’s not the type of thing I’m talking about. There are natural team building...