Every Consultant’s 2 Most Important Tools

There are many critical concepts that a consultant needs to know in order to deliver value to the client.  And it’s very difficult to narrow that list down. But if forced to reduce to the two most important concepts, regardless of the type of consulting or the...

Consulting’s 10 Rules of Engagement

Are consultants better, smarter and more driven than client employees? Based on some of my previous writings you might have gotten the impression that I believe that.  But that would be a gross over-generalization.  In reality, I’ve met some of the most dedicated,...

A High School Inspiration That Lives On

Although I’ve been out of high school for longer than I care to admit, there are still a few things that stick with me from those days as if it was yesterday. I enjoy woodworking, and I rarely make anything in my workshop without thinking of my high school shop...

The Thick Skin of a Consultant

Suppose you hire a local landscaping firm to care for your lawn.  During a backyard party, if a guest comments that your bushes are overgrown and the grass is cut unevenly, you might respond that it’s that darn service you contracted with. If the same guest commented...

Are You Purchasing Effective Tools?

I’m pretty handy around the house.  My workshop has a decent supply of tools and I can fix and maintain most of the issues that occur in my home. If something breaks, I assess the situation, decide how to best approach it, get the necessary tools and fix it.  If a...

A Consultant’s Positive Ass Kicking

Andrew’s role as account manager for a consulting firm required him to sit in on most of the meetings held by Leah, his project manager at their firm’s most important client. In Monday’s weekly status conference-call, although Leah ran the meeting, Andrew observed...