by lewsauder | Mar 15, 2012 | Client relations
Over the years, I’ve seen various levels of client satisfaction with their consultants. Some consultants make themselves so indispensable that the client tries to hire them as a full-time employee. On the other end of the spectrum, I’ve seen clients ask for a...
by lewsauder | Jan 30, 2012 | Client relations
I’ve worked in very few organizations that didn’t have a jerk or two walking around. Over the years I’ve learned to deal with them. In the one situation where the jerk was my boss, I worked for several years – too long – to deal with it, and eventually...
by lewsauder | Dec 12, 2011 | Career Management
I grew up attending a small school district which was the consolidation of two small towns. What is nowadays called middle school was called junior high school back then. The junior high was in Benson, a small town about eight miles away from my hometown. Every once...
by lewsauder | Nov 7, 2011 | Career Management
Unless you’re an undertaker, repeat business should always be your goal. Whether you are an independent consultant or serving on a large project from a large firm, your main goal is to get billable and remain that way. Developing a relationship Consulting...
by lewsauder | Oct 23, 2011 | Consulting Sales
Early in my career, I worked for a large consulting firm that evaluated their employees on five criteria: Knowledge: How much has the employee learned over the evaluation period? Service: How well did the employee serve his/her clients? Communication: Is the employee...
