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Critical Consulting Role: Prioritizer

Aug 17, 2015 | Client relations

I was recently at a client that had a lot of issues. Business was great. They had a lot of customers. They were experiencing a lot of growth. But because of that growth, they were beginning to hit the limit on their ability to serve their client base. Their servers...

Computing Everywhere: An IT Revolution

Aug 3, 2015 | Career Management

Our family was watching a movie the other night. One of the actresses was familiar. My wife and I had seen her before. We sat there racking our brains for a few minutes when my daughter finally blurted out that she was in a TV series we used to watch. We looked over...

Managing Your Consulting Career

Jul 20, 2015 | Career Management

I had lunch with a former client the other day. As we talked, I realized how different our careers had evolved. We both got our undergraduate and MBA degrees at the same universities. But he got a corporate job and I chose consulting. By looking at his LinkedIn...

Consulting Communication Tips

Jul 6, 2015 | Communication

Michelle bristled as she looked across the conference room table at Chris. The client presentation was going well. That wasn’t the issue. Chris sat across from Michelle staring into his phone, typing messages and smiling on occasion. Chris was in his first year of...

6 Ways to Help the Client Make Decisions

Jun 22, 2015 | Client relations

Sergie is a mechanic that I trust with my cars. When I take it in for a problem, he’ll suggest an inexpensive adjustment to see if that solves the problem. If that doesn’t work, he’ll try something more. I know that he has my best interests in mind rather than...

Client Relations for Consultants

Jun 8, 2015 | Client relations

“I’m just a programmer. I’ve only been brought in here to write code for this client.” That’s the general attitude I’ve gotten from many consultants on past projects. Some consultants just seem to forget that their really outsiders. There is a double standard....