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Are You a Consultant or Contractor?
The growing trend in the employment world is toward consulting. This is driven by a number of factors. The two most notable trends are first, as hiring organizations see slow tepid growth, they have begun to see a need for additional staff, but are hesitant to hire...
Protecting Your Reputation as a Consultant
A neighbor's lost reputation I grew up in a small town of about 2,000 people. My high school graduating class size was 63. It was a small, tight-knit community and still is. I don’t live there anymore, but enjoy my visits back. There was a woman who worked in the...
Failure…According to Plan
It’s been said that we get what we measure. That can be either good news or bad. If a consulting sales team is measured strictly on the sales revenue they bring in, you may get some sales people who go out and sell a lot of services. Whether they sell services that...
Earning Client Respect
Two of the most critical things a consultant needs for success are respect and credibility. They go hand in hand. If you’re not a credible advisor, it will be hard to earn the respect of your clients. Some consultants assume they have respect just because they call...
The Difference between Consulting and Managing
Consultants are generally contracted by their clients to resolve an issue. It’s often project based. For instance, a healthcare consulting firm may be contracted to implement a new electronic medical records (EMR) system at a medical center. They will be charged...
How to Deal with Emotional Clients
I’ve usually been able to manage my emotions in business settings. Everyone makes mistakes and I’ve always had a tolerance for that. But every once in a while, you get a client who doesn’t handle their emotions well. And that can be contagious. It happens quite...
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