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Do You Deliver a Transparent Status Report?

Apr 26, 2012 | Communication

I once managed a project for a multi-site organization to implement software at each location. I held a weekly status conference-call with the company’s executives which included the branch manager from each location. In these calls, I would give an overall status of...

Consulting’s 10 Rules of Engagement

Apr 23, 2012 | Career Management

Are consultants better, smarter and more driven than client employees? Based on some of my previous writings you might have gotten the impression that I believe that. But that would be a gross over-generalization. In reality, I’ve met some of the most dedicated,...

A High School Inspiration That Lives On

Apr 16, 2012 | Career Management

Although I’ve been out of high school for longer than I care to admit, there are still a few things that stick with me from those days as if it was yesterday. I enjoy woodworking, and I rarely make anything in my workshop without thinking of my high school shop...

The Thick Skin of a Consultant

Apr 12, 2012 | Career Management

Suppose you hire a local landscaping firm to care for your lawn. During a backyard party, if a guest comments that your bushes are overgrown and the grass is cut unevenly, you might respond that it’s that darn service you contracted with. If the same guest commented...

How Important Is Client Facetime?

Apr 9, 2012 | Client relations

“Papa was a rollin’ stone. Wherever he laid his hat was his home.” - The Temptations I have a friend who works for a major technology company in the U.S. He is in the process of moving 8 states across the country to the north-east region of the U.S. ...

Are You Purchasing Effective Tools?

Apr 5, 2012 | Career Management

I’m pretty handy around the house. My workshop has a decent supply of tools and I can fix and maintain most of the issues that occur in my home. If something breaks, I assess the situation, decide how to best approach it, get the necessary tools and fix it. If a...