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The woman who could communicate

Feb 15, 2016 | Communication

I once knew a woman who worked as a client relationship manager (CRM) for an IT consulting firm. The CRM’s role was to be a liaison between her clients and the candidates that we placed with those clients. Her job was to work with the client and understand their...

7 Reasons Your Billing Rate is Low

Feb 1, 2016 | Consulting Sales

We probably all know someone who does the same thing as we do but makes a lot more money doing it. We can sit there in jealousy, wondering how he or she does it. But they are obviously doing something we are not. It’s probably more than one of the items below. You’re...

The Boss’s Unreasonably High Expectations

Jan 18, 2016 | Career Management

The movie “Eight Men Out” is about the 1919 “Black Sox” scandal in which several members of the Chicago White Sox fixed the World Series by losing games on purpose. They did this based on an agreement with two gamblers who promised to pay them more for losing than...

I Took My Eye Off the Ball

Jan 4, 2016 | Career Management

Boy, did I screw up last week. We had a big opportunity for one of our biggest clients. They asked if we could help them place a very specific resource. They only needed this resource for about two or three months. It wasn’t going to result in a lot of direct profit...

The Stone Soup Approach to Consulting

Dec 7, 2015 | Client relations

The old folk story of stone soup is about three vagrant travelers passing through a small town with nothing but a cooking pot. They ask residents of the town for food but meet resistance at every door. Finally, they go to the local stream and fill their cooking pot...

How to Help the Client Make Decisions

Nov 23, 2015 | Client relations

I have an aunt who up until the age of 93 drove herself to the doctor for each visit. At each of those visits, the doctor would to tell her to stop smoking. She didn’t heed his advice and her life was cut short at 95 years of age. We tend to look to doctors to heal...