by lewsauder | Mar 4, 2013 | Client relations
Two of the most critical things a consultant needs for success are respect and credibility. They go hand in hand. If you’re not a credible advisor, it will be hard to earn the respect of your clients. Some consultants assume they have respect just because they call...
by lewsauder | Feb 25, 2013 | Career Management
Consultants are generally contracted by their clients to resolve an issue. It’s often project based. For instance, a healthcare consulting firm may be contracted to implement a new electronic medical records (EMR) system at a medical center. They will be charged...
by lewsauder | Feb 18, 2013 | Client relations
I’ve usually been able to manage my emotions in business settings. Everyone makes mistakes and I’ve always had a tolerance for that. But every once in a while, you get a client who doesn’t handle their emotions well. And that can be contagious. It happens quite...
by lewsauder | Feb 12, 2013 | Communication
I was once at a client where I had developed an excellent relationship with one of their employees. We got to the point where we began going to lunch on a regular basis and would occasionally stop for a drink after work. It’s usually a good development when your...
by lewsauder | Feb 4, 2013 | Career Management
Hate has caused a lot of problems in the world, but has not solved one yet – Maya Angelou I recently had the pleasure of seeing the movie Lincoln. I’ve always had an interest in American history and had already read Team of Rivals the book on which the movie was...