by lewsauder | Aug 7, 2020 | Client relations
In project management, a project is often considered a success if it was brought in “on time and on budget.” It works on the assumption that those are the two primary goals in completing a project. Imagine if you asked a builder to build you a house. You worked with...
by lewsauder | Jul 24, 2020 | Client relations, Communication
I have been asked many times if I have ever dealt with a difficult client. Although I have had many, one person’s face appears in my mind. He was definitely the most difficult of difficult clients. It happened early in my consulting career. And while I hated dealing...
by lewsauder | Jul 10, 2020 | Client relations, Communication, Consulting Sales
Meeting a new client can be stressful. Despite the many times I have met new clients, I always get a little uneasy. I have deep experience in consulting, and I am generally likable. But you never know what can create a negative impression. It can sometimes be out of...
by lewsauder | Jun 12, 2020 | Client relations, Communication
The COVID-19 pandemic has introduced the concept of social distancing. For those that have managed to keep their jobs, it has resulted in a sudden rise in remote working. This has occurred in occupations that had not traditionally worked in this model. Teachers are...
by lewsauder | May 29, 2020 | Career Management, Client relations, Uncategorized
We are experiencing a phenomenon that none of us has experienced in our lifetimes. It is not just a once in a lifetime thing. It is a once in three lifetimes thing. When I was a young kid in the 1970s, we talked about an energy crisis. We had to save energy by turning...
by lewsauder | May 15, 2020 | Career Management, Client relations, Communication, Uncategorized
At the time of this writing, many of us are still in the midst of a quarantine that could last, in some form, for several months. There still are more questions than answers. And that could be the situation for quite some time to come. With such uncertainty, I wanted...