Developing Trust With Conflicting Priorities

Why is it that when I ask for a waiter’s recommendation, they suggest one of the most expensive things on the menu? I suppose it’s possible that the most expensive items are the best. It’s basic supply and demand economics. But I always suspect that they’re more...

Is Consulting Worth It?

My daughter is a junior in high school and in the process of investigating colleges.  In a parallel effort, I’m in the process of investigating how to maximize her ability to get scholarships and minimize our expected family contribution (EFC). As part of my research,...

A Young Consultant’s Sales Responsibilities

I remember early in my consulting career when it was explained to me that, although my primary responsibility as new consultant was to keep my utilization (my percentage of client-billable hours) up to a certain percentage, I was also responsible for sales. You want...

Who sells consulting services?

Early in my career, I worked for a large consulting firm that evaluated their employees on five criteria: Knowledge: How much has the employee learned over the evaluation period? Service: How well did the employee serve his/her clients? Communication: Is the employee...

Why Consulting Firms Fail

Imagine that you have a leak in your bathroom faucet that keeps your significant other awake at night.  As a result, your SO’s insomnia has spread to become your problem as well.  When it comes to plumbing, you invoke the “two-suit rule” – as soon as you own two suits...