by lewsauder | Jul 6, 2015 | Communication
Michelle bristled as she looked across the conference room table at Chris. The client presentation was going well. That wasn’t the issue. Chris sat across from Michelle staring into his phone, typing messages and smiling on occasion. Chris was in his first year of...
by lewsauder | Dec 8, 2014 | Client relations
Consultants and clients often have a contentious relationship. Clients resent the high hourly fees the consultants charge. They view consultants as a necessary evil. Consultants tire of the constant demands the client places on them, while pressuring them to lower...
by lewsauder | Dec 16, 2013 | Career Management
I was involved in a conversation the other day about what differentiates a consultant from a non-consultant. If you asked a non-consultant, perhaps the first answer you’d get is that there must be a prerequisite for arrogance in order to be a consultant. I’ve met my...
by lewsauder | Oct 1, 2013 | Client relations
To paraphrase a common saying, stuff happens. No one knows that more than a client-serving consultant. Whether you’re working on a large project or working independently. Rarely does everything go as planned. At some time, you find yourself face to face with the...
