by lewsauder | Aug 27, 2012 | Client relations
Some of the concepts I promote in my book and blogs could be seen by many as an old school approach to consulting. Suggestions such as showing up to meetings on time and not using your smart phone during meetings could be seen by some as passé and old-fashioned. I’ll...
by lewsauder | Jul 9, 2012 | Client relations
I loved watching Michael Jordan play for The Chicago Bulls in the 1990s. In those days, everybody seemed to want to “Be like Mike”. I remember thinking about how isolated he and other big celebrities had to feel as public figures. When I went out for an evening, I...
by lewsauder | Apr 26, 2012 | Communication
I once managed a project for a multi-site organization to implement software at each location. I held a weekly status conference-call with the company’s executives which included the branch manager from each location. In these calls, I would give an overall status of...
by lewsauder | Mar 12, 2012 | Getting in to Consulting
A few years ago, I made a comment to a co-worker about an episode of the TV series Grey’s Anatomy. He quickly cut me off saying that his sister-in-law is a doctor at a hospital and it’s nothing like the way they portray the life of a doctor on that show. TV is not...
by lewsauder | Jan 9, 2012 | Client relations
When a client hires a consulting firm, whether it’s a single independent consultant or a full project team from a large firm, they know they are paying a high billing rate for those services. As a result, they have a certain value in mind that they expect to receive...