Communicate More By Talking Less

by | Mar 3, 2014 | Communication

I recently had a conversation with someone who didn’t want the conversation to end.  It started innocently enough as a hallway conversation.  We hadn’t seen each other in a while.  I made some small talk asking the person how things had been.  After about five...

Put the Phone Down and Listen

by | Mar 5, 2012 | Communication

I’ve had to sit through my share of meetings to which I never should have been invited; and many meetings where I was only necessary for a minute or two, to provide an update. It’s one of the most infuriating things I endure as a consultant.  Sitting in a 1-hour – or...