Our Blog

Ensuring Client Satisfaction

Aug 7, 2020 | Client relations

The ultimate goal of consulting is to become the client’s trusted advisor. The most certain way to get to that state is to constantly ensure that you are providing client satisfaction.

Dealing with a Difficult Client

Jul 24, 2020 | Client relations, Communication

Any consultant who has been in the industry for a fair amount of time has experienced a difficult client. Knowing how to deal with it is a critical skill for success.

A Good First Impression with the Client

Jul 10, 2020 | Client relations, Communication, Consulting Sales

It is important to develop a good relationship with your clients. One of the key components of that is making a good first impression.

My Biggest Proposal Mistake

Jun 26, 2020 | Career Management, Consulting Sales

We all have mistakes we would like to take back. But they usually prove to be a painful lesson. I learned a lesson that I will never forget.

Making the Remote Consulting Model Work

Jun 12, 2020 | Client relations, Communication

The pandemic as forced us into a remote consulting model with our clients. There are ways to continue having face time with the client without being on-site.

Practicing Compassion in Consulting

May 29, 2020 | Career Management, Client relations, Uncategorized

Clients hire consultants to get a job done. In addition to the business at hand, they may also need to show compassion in a world that is quite different for everyone involved.