Any consultant who has been in the industry for a fair amount of time has experienced a difficult client. Knowing how to deal with it is a critical skill for success.
It is important to develop a good relationship with your clients. One of the key components of that is making a good first impression.
We all have mistakes we would like to take back. But they usually prove to be a painful lesson. I learned a lesson that I will never forget.
The pandemic as forced us into a remote consulting model with our clients. There are ways to continue having face time with the client without being on-site.
Clients hire consultants to get a job done. In addition to the business at hand, they may also need to show compassion in a world that is quite different for everyone involved.
At the time of this writing, many of us are still in the midst of a quarantine that could last, in some form, for several months. There still are more questions than answers. And that could be the situation for quite some time to come. With such uncertainty, I wanted...
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